Jul 12, 2013

User guide to access Outlook Express address book in Outlook

Outlook Express stores all contact information in wab file. When user migrates from one email application to other then there are several options available to convert all files. When user switches from Outlook Express to Outlook then there are various converter tools present in the market to perform DBX to PST file conversion. These tools will convert all DBX files to PST files but will not be able to migrate address book.
Address book plays a vital role in every communication. As I have mentioned above that .wab file stores all Outlook Express contact information. To use this file in any other email application, user has to follow manual process. There are two options described by Microsoft to access Outlook express contact list in Outlook. User can choose any option according to their convenience: 
 
            In first case, if user is upgrading its program using Windows address book during Outlook Active Setup then set up will convert all address book entries to the Outlook contacts.
In another case, if user is not using Outlook Active Setup then he can choose underwritten options to use contact list.
  1. By using Import and Export wizard
  2. By sharing contacts
Effective steps to use Outlook “Import and Export” wizard
In Outlook, you can use the Import and Export Wizard as the interface for Address Book conversion. To convert a WAB file, follow these steps:
  • Run MS-Outlook application.
  • Points to file menu choose option “Import and Export”

     

    Choose option entitle as “Import Internet Mail and Addresses” and proceed.


     
    • Now, select the version of Outlook Express from the list of version i.e. 4.x, 5
    and proceed to Next.

    Pick out the address from the list of products and convert them. Click next. 
    Select any combination of the Mail or Addresses from the items listed 

    NOTE: There are some rules present for conversion of files but steps to convert address are same
     
  • Now, proceed to select location to save imported address data. 

    NOTE:
    Choose location you use to install Outlook initially i.e. 
     
  • Contacts folder for the “Internet Mail” user’s for installation of Outlook 98.
  • Destination for Corporate or Workgroup Personal Address Book is Outlook Contacts.
    Choose Duplicate items option to complete the process    

    Effective steps to share Outlook Contacts with Outlook Express
  • To access contact list of Internet Mail option, user can use share option to access Outlook Express contact list in Outlook. Steps to do this:

  • Enter text Wab in the text box open after clicking on RUN. 


  • Choose one option from the Address Book Tool menu

     

  • Now, select options entitle as Share contact information and share address book between Outlook Express
  • Now, close all the application
  • Restart Outlook Express application to see the changes.
  • Now, Address book is ready to access in Outlook.
We all know Outlook Express store all information in form of folders. That folder may be an individual folder or may be a folder for group.

Effective steps to drag Address Information directly to Outlook
Outlook Express store information in form of identity folder’s or groups .To use that folders or group directly, user can directly drag them to Outlook by using following method:
  • Point to Start Menu target Files and Folders.
  • Enter text .wab file in the Open box
  • Choose the WAB file user want to locate and Tap two times on WAB file
  • Open Outlook email application
  • Adjust system screen to see both contact folder and file
  • Now, open wab file and choose any entry. Select an entry from the WAB. Drag it to the Contacts folder.
  • Now, save the entry in Contact form and close the application.
NOTE: Use shift and ctrl button to select contiguous and non-contiguous groups of entries or press CTRL and select entries.
Aforementioned steps will help user in importing their address book from Outlook Express to Outlook.

Jun 30, 2013

How to Improve Outlook Performance without any hassle?


MS-Outlook user mostly thinks that following reasons are responsible for the sluggish behavior of MS-Outlook:

Cause for Outlook sluggish behavior
  • Power failure
  • Virus attack
  • Improper shutdown of system
  • Outlook upgrade hangs up

But it is not true, most of us are uninformed of fact that the main reason behind the slothful behavior of Outlook is over grown size of PST file. This overgrown size results in slow performance of Outlook and also affects PST file performance. In this case, user will have no longer access to its PST file as it suspect to corruption and user has to lose its all valuable data.

Root cause for overgrown size of mailbox:
In previous version of Outlook (2000&2002), followed file format is ANSI which provides user to store only 2 GB data. When file size exceeds to 2 GB then Outlook application will no longer work smoothly. This causes too much problem while sending and receiving emails.

This problem is known as 2GB file size problem. Overgrown size of PST file will drive user in danger zone by corrupting the PST file. To deal with this problem, Outlook starts supporting for UNICODE file format in newer versions (2003 and above). This allows user to save data up to 20 GB only. One more reason behind the overgrown size of PST file is heavy attachments. To deal with such problem, user can separate out the heavy file attachments and can save them in a different file folder for future use.

Common Problems with oversized PST file:
  • MS-Outlook decline to start
  • MS-Outlook takes too much time in loading.
  • Problems in adding or deleting the files from the folder
  • Application causes problem while sending and receiving emails
  • Application freezes automatically after sometime
  • Loss of valuable data

All above issues are quite enough to explain that what issues a user can face due to oversized PST file. So, to avoid such nasty situations it is advised to decrease the size of large PST files.

Troubleshoot the Over sized PST file problem:
To make space on hard disk, a normal user will eliminate the unwanted emails from their mail box or will delete the all emails present in the deleted items folder. But they are unaware of fact that this will not do any effect on PST file. Best way to sort out this dilemma is compression of PST file. To compress PST file use 'Compact Now' option.

Microsoft provides inbuilt options to compact the PST file. User can easily adopt that option by clicking on “Compact Now” menu present in the user’s profile associated with Outlook. PST file compression can be performing in two ways i.e.
  • Manual PST Compression
  • Automated Background Compression
Location of Compact now option in Manual PST Compression:
  • Point to Menu select the option Data File Management
  • By selecting the desired PST file hit on settings
  • Select the button Compact Now
User can choose methods according to their preference but these two methods do not provide any assurance of no data loss while compressing. To overcome with this problem, user can use third party tools to compress the large size PST file.

Key Benefits of using third party tools
  • Let user compress both files i.e. OST and PST
  • User will get complete assurance of no data loss
  • Let user save attachments in separate folder
  • Empty the space on hard disk
  • Increase Outlook performance
Compressing PST file will no longer be trouble by using third party tools.  

Jun 7, 2013

Steps to overcome unexpected behaviour of Outlook Express


Outlook Express is a common email application that is used worldwide to transfer information. Sometimes outlook express sluggish behaviour make user work interrupted. Behaviour like:
  1. Pauses in receiving & sending of emails.
  2. Take too much time in loading
  3. Suddenly stops working
  4. Automatic restart of outlook express application
To improve the surprising behaviour, you need to perform some easy steps. To perform these operations, users will need to open their outlook express & Internet explorer to save the current work in other location & close the file. By following these steps, user will be able to perform all operations without interruption.

Steps to Improve the Unexpected behaviour of Outlook Express

Clear Out Temporary Internet Files Folder

When an unexpected error message pop up in window i.e. in “message window” or “Preview pane”, a temporary file is created by OE to show the content of message. These temporary files are known as Temporary Internet Files and stored in temporary Internet Files folder. Due to some unethical activity like virus attack etc, these files get damage and result in strange behaviour of Outlook Express. To make outlook work in normal condition, delete all temporary files. Procedure to delete Temporary files:
  • Open Internet Explorer
  • Point to Tools menu click on Internet Options
  • Move to “Temporary Internet Files Panel” & click on Delete files.
  • When pop-up alert window appears select the check box entitled as Remove all offline files
  • Hit on OK.
Remember: It is necessary to select the check box otherwise user is not able to delete the temporary files that are used by Outlook Express.
  • Now, delete all Outlook Express temporary files by removing all offline files.
Compact All Folder

Folders.dbx is the master file of OE & error in this file make OE behaviour unexpected. Solve this problem by compressing all folders along with master folder. Don’t forget to open all folders periodically as this will reduce the chances of error.

Steps to Compact file folders:
  • Click on Work Offline in the File menu to stop receieving of new message
  • Click on Outlook Express in the folder list or pause the opening of new emails or news folder
  • After doing this click close the Folder List by clicking on Upper right corner in the “List Panel”
Alternate: - Point to View Menu clicks on “Layout” & clear the Folder List check box
  • Point to Folder in the File Menu tap on Compact All Folders.
NOTE:- Compression process will take time to complete the process till then keep computer uninterrupted
  • In case, if user found query unresolved start the process again from initial step.
  • After performing above step if user found still problem unresolved then restart computer or start Outlook Express or repeat the whole process.
Reregister Outlook Express as well as Libraries

May be user is trying to open a message arrived in news group but unable to open the message as well as link attached with the message. All this is happening due to damaged file of OE. To resolve this error, user has to do amendment in Windows registry. While working with emails of OE, there is also problem like
  • opening hyperlinks
  • content displayed
This type of error occurs due to problem in Dynamic Link Libraries (DLLs). For a particular function, there is a particular DLL. To work these function properly, Re-registering a DLL using regsvr32.

Steps to rewrite registry keys

Point to Start & Tap on Run.
Type msimn /reg in the Open box & click OK.

Note: After doing that don’t worry if nothing happens.

Point to Tools menu hit on Internet Explorer Options
Select Outlook Express as default e-mail client or default news client in the Programs tab
Now, Re-register library

Steps to Re-Register Libraries

Point to Start & Tap Run.
Type regsvr32 urlmon.dllin the Open box & click OK.
Repeat step 1 for each of the following commands:
regsvr32 mshtml.dll
regsvr32 shdocvw.dll
regsvr32 browseui.dll
regsvr32 msjava.dll

Create New Identity:

In case, if problem is resolved by applying above mentioned steps then there is no need to create new identities or if above mentioned solutions are not helping in resolving the problem then apply these steps:-
Export your e-mail and news accounts in Outlook Express so that you can import them into a new Identity.
  1. Point to Outlook Express Tools menu hit on Accounts
  2. Select the default account by clicking on Mail tab
  3. Select a location for the exported file by clicking on Export button
  4. Be sure about the extension for Internet account file i.e. "iaf"
  5. Repeat steps 2 &3 for all accounts.
  6. After clicking on the News tab and repeat steps 3 & 4 for all accounts.
  7. Now, after exportation of mail and news accounts hit Close.
  8. Add New Identity by clicking on Identities in the file menu
  9. click OK & type a name for new Identity
After adding New Identity, user can start Outlook Express with all default settings.
  1. To switch to the new Identity hit on Yes
  2. Click Cancel to close the New Account wizard. If you are prompted to import settings or messages, select “Do not import at this time” or Cancel.
  3. Move cursor to Tools menu & hit on Accounts
  4. Click the Import button and Select the first *.iaf file from step 1 & Repeat until all accounts have been imported.
  5. Now, Import all the mail messages from old Identity.
  6. In the File menu, Click Import > click Messages.
  7. Select OE6 from the list of programs & hit next.
  8. To Import the data select the name of Identity & hit OK
By using above steps, now user can easily remove the unexpected error occurring in Outlook Express. If this solution does not help then user must contact to Microsoft Support to sort out Outlook Express issues.





Jun 5, 2013

How to take backup of precious Outlook Express data?

Common circumstances like unexpected system file crash, sudden system shutdown, virus attack results in data loss. Along with system data, our desktop email accounts also get suffered with that. No doubt, our email accounts hold our most important information like (contacts, messages, group accounts, mail accounts) and many more information. Best practice to avoid this situation is to keep backup copy of your email account so that user can use them in case of any emergency. I am using Outlook Express as an email account so I am taking Outlook Express in to consideration.

Backup Messages in Outlook Express:

Step A: In the first step copy all message files to a Backup Folder
  1. Firstly locate the Store folder
  2. Now, Run Outlook Express E-mail Application
  3. Point to Tools menu hit on Options
  4. Move to Maintenance tab & hit on Store Folder
  5. Now, copy the Store Location

  • To Copy Location of Store Folder follow these steps
  • Adjust the position of mouse at one end of the box under your personal message store is located in the following folder box.
  • Now, drag the mouse pointer by holding the left mouse button. Drag it to the personal message store located in the following folder box.
  • Use CTRL+C command to copy the location.
  • Now, click twice to close the dialog box.
Step B: After copying the message files, now copy the contents of the Store folder

  • Point to Run, use CTRL+V and tap OK.
  • Point to Edit menu choose all and proceed.
  • Now, move to Edit menu and apply copy command Copy
  • Close the window.

Step C: Create a backup folder

                 Create a new folder on desktop & named as “Mail Backup”

Step D: Using PASTE command copy all the contents of the Store folder into the backup folder

  • Open the Mail Backup folder by doing Double-click on it.
  • Inside the Mail Backup folder window do Right-click and choose Paste

Backup Address Book in Outlook Express:

Steps to Export the Address Book to a .csv file

Storage location of user's all contacts associated with their account is Windows Address Book (.wab) . Folder name is same as the name of user profile. As a multiple user, identity user must separate out the Address Book data and export the data to a .csv file.
Export the .wab file to a .csv file and access contact information easily. To obtain result use File menu in OE to export the .csv file. If you are an Outlook user Use following methods to export the file:

  • Point to File menu use Export options & hit on Address Book.
  • Hit on Text File and Export data.
  • Now, Start to Browse
  • Select the above created Mail Backup folder
  • Enter the text “Address book backup” in the File Name box
  • Hit on Save & Click on Next
  • Export all the files you want to export by selecting the check boxes
  • Finish the process by clicking on OK and then Close


Backup mail accounts in Outlook Express:

         Export the mail account to a file
  • Move to Accounts section in the Tools menu
  • Open the Mail Tab and Export the mail account according to user choice.
  • Click on Export
  • Open Save In box to select the Mail Backup folder
  • Hit on SAVE
  • Repeat these steps for each mail account that you want to export.
  • Click Close.
       Backup News accounts in Outlook Express:

       Export the newsgroup account to a file
  • Move to Accounts section in the Tools menu
  • Open the News tab and Export the news account according to user choice.
  • Click on Export
  • Open Save In box to select the Mail Backup folder
  • Hit on SAVE
  • Repeat these steps for each newsgroup account that you want to export.
  • Click Close.

By applying above steps, user can keep a backup copy of their account information and continue their work without any interruption.


Jun 3, 2013

Free utility to solve error in MS Outlook

When user log in to their MS-Outlook account or open their personal file folders or off-line folders, sudden a popup windows appears and displays a message shown in the image below:-



Here <file_path> is the path of the PST file.

Frequent Cause of Error:-

Predefined size of PST file as well as OST file is 2 GB. Main problem exist when file size goes beyond to 2 GB and file creates problem in opening. To resolve this problem, user is advised to use Inbox Repair Tool but the truth is that Inbox Repair Tool doesn’t have potential to correct this error.

Resolution: Microsoft sort out this problem by providing a free utility named as “2GB file Truncation Utility” or Microsoft Crop tool. User can easily download this tool from the link provided below.

NOTE: Firstly create a truncated copy of file (.pst) and use this tool. It is not sure that after using this utility user will get original data back after completion of process. The data received by user have some modification as this tool cuts a user defined amount of data from the file. This truncation utility has some limitations such as

Recovery Limitations of the 2 GB Truncation Utility:
  • Free some space of about 2 GB on hard disk so that it become easy to make a copy of .PST file
  • This utility will work for file whose size is under 2 GB.
  • Limit the file size by 20 to 25 MB .
  • File received does not have complete data as truncated data is removed from the new copy
Steps to recover the Truncated Data:

Firstly download the tool from the above mentioned link
Place that file in an empty folder that is extracted by tool. File is named as “pst2gb.exe ”After doing this user will see five files:
  • Msstdfmt.dll
  • Msvbvm60.dll
  • Pst2gb.exe
  • Readme.rtf
  • Readme.txt
  1. Start the pst2gb.exe application
  2. After programme installation Browse to select the oversized PST file
  3. Hit Open
  4. Click on create and Enter the amount of data that needs to be truncated in the .pst file.
  5. There is not a correct amount to use.
  6. To achieve best results use 20 to 25 MB data, but if you want to truncate more or less.
  7. If process works for 25MB of data then repeat the process to truncate the original oversize .pst file b 15 GB only.
  8. Apply the process on 5 MB file also
  9. Apply this procedure for file size of 25MB, if tool is unable to perfrom operation on such size file size then repeat the process.
  10. After starting of process start truncation process on original pst file size limit is 35MB and if tool is still unable to perform operation then keep appending the amount untill user get suucess.
  11. Firstly run the Inbox Repair Tool on the smaller .pst file.
  12. After applying this tool open the repaired .pst file in Outlook.
  13. It is not necessary to apply this step. If the file opens do right-click the root folder of the .pst file, Click on Properties,
  14. Now, start the compression by clicking on Compact Now.
  15. In case file size is heavy then it may take 4-8 hrs to compress the file.
  16. Discard the truncated .pst file in case if file does not open and repeat the whole process with the original .pst file.
  17. While performing the above step try to truncate more data than in the first attempt, and try the process again.
  18. Depending on the version of Outlook, install the update for hot fix that user have.
  19. By doing so user will receive notification that prevent outlook data file size from exceeding to 2GB limit.
  20. User can use one of the following methods to manage their size of the .pst files:
  21. Use more than one .pst file.
  22. Use the archive feature.
  23. Save attachments to a file system folder and delete them from messages.
This is the free utility provided by Microsoft as this utility does not provide surety of no data loss. I personally advised to use third part tool. There are various PST file splitter tools present in the market. By using third party tools, user will get complete assurance of no data loss.

Jun 1, 2013

Lotus Notes Errors and Their Solution


Lotus Notes is a desktop email application of IBM. Lotus Notes stores all information and data on NSF file. Like user of other email applications, Lotus Notes users also face errors which interrupt smooth functioning of this application. Common errors that occur while working with lotus Notes are:
•    Error due to corruption of database file
•    Unexpected MIME Error
•    Error due to missing entries in INDEX
•    Object variable not set
•    Invalid character in file name
•    Error due to truncation of NSF file
•    Error due to missing directory parameter

Above mentioned are the common problems that a Lotus Notes user may face while working with the NSF files. The main reason behind the occurrence of error is:
•    Corruption in header part of files,
•    Inappropriate hardware installation
•    Virus attacks,
•    Mismatch in checksum.

 Above mentioned are the common reasons that make a NSF file out of order. Here, I am describing in brief about what are the reasons behind the error occuring due to missing of directory parameter along with its solution . This error is coded as Error 0X1a5.

It’s a common scenario while working with Lotus Notes that user tries to start the Domino Server but unable to start the server. The reason behind this error is missing  of “Directory=” parameters from one of the important file of Lotus Notes named as “.ini” file. Another reason behind this error is due to access of maintenance tools on partitioned server. To resolve this problem user must reset the directory parameter of the server. Before proceeding further let's have a look on .ini file.

Lotus Notes .ini file: .ini file are fundamental file of Lotus Notes email application and recognized as Client Configuration file. This file contains almost every setting of Lotus Notes. This file needs special attention while editing because one wrong step will make Domino server work improperly. So handle this file with proper guidance of technical expert. To check the current listing of ini file user may click on URL:
http://www-128.ibm.com/developerworks/lotus/documentation/notes-ini/.

Efficient ways to do modifications in .INI Settings are:

With the Help of Text Editor (Note Pad/World Pad):
  • Open the NOTES.INI file
  • Edit the files using text editor. Text editor may be word pad/ notepad, it completely depends on user's OS.
  • Open documents entitle as Configuration Settings
  • Now, by using Configuration Settings documents user can add or modify the settings of .INI file.
  • Before doing this user has to keep following points in mind:
  • User can not edit or modify few files as there is no option provided to modify that files.
  • User can apply these setting to Domino Servers file only by using Set Configuration server Command.
  •  User can not perform editing operation on NOTES.INI file of Notes Client.
  •  It is advised to use text editor to perform editing on NOTES.INI file.
                         Now, set the “Directory=" parameter by following underwritten steps.
  • Using NOTEPAD open the server's notes.ini file.
  • Proceed to "Notes Program=" line
  • Perform add operation "Directory=<full path to your domino data directory>". e.g.
  • Directory=C: \Lotus\Domino\Data
  • Close the .ini file but before closing save the changes.
  •  To see changes start Domino Server


By applying above mentioned steps user can easily resolve this problem. It is also advised to user to maintain their Lotus Notes Database at regular intervals and avoid problems. To perform maintenance task user can use commands like fix up, compact etc. I hope the information provided in this article will be helpful in resolving the error.


May 30, 2013

A quick glance of Windows Registry


Innovation in technology generates the need of installing new applications or software’s. It's really hard for a user to keep an eye on application configuration that is installed on their system. Microsoft resolved this problem by providing “Registry”. Let’s have a brief introduction of Registry.

Introduction of Registry
Registry is basically the blue print of every process that is going on with user's computer. Microsoft identifies Registry as a “Central hierarchy of database” that stores information of every hardware and software application installed on user's computer. Registry also stores information that is required to configure the system for single user or multiple users. Although previous version of windows uses configuration files in order to stock up information while in new version of Windows “Registry” replaced all these text based configuration files that are used to store the information. Configuration files that have been replaced are:
  • .ini file
  • Autoexec.bat
  • Config.sys

In Windows Registry there is a assembly of keys, sub keys or values in the registry that are configured with set of supporting files that contains all backup of data. This assembly is known as “Registry hive” group. Location of system files are:
The location for supporting files is described below in table except these two:
Location of system files for HKEY_CURRENT_USER is: %SystemRoot %\Profiles\Username folder.

But for Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2003, and Windows Vista location is different

Location of system file for HKEY_CURRENT_USER is: %SystemRoot%\System32\Config folder

Table showing registry hives and supporting folders associated with them:
Registry hive supporting files
HKEY_USERS\DEFAULT Default, Default.log, Default.sav
HKEY_LOCAL_MACHINE\SAM Sam, Sam.log, Sam.sav
HKEY_LOCAL_MACHINE\Security Security, Security.log, Security.sav
HKEY_LOCAL_MACHINE\Software Software, Software.log, Software.sav
HKEY_LOCAL_MACHINE\System System, System.alt, System.log, System.sav
HKEY_CURRENT_CONFIG Sys System.alt, System.log, System.sav, Ntuser.dat,
Ntuser.dat.log


NOTE: To be familiar with the data type user can see file extension.

For Windows 98 name of registry files are: User.dat and System.dat.
For Windows Millennium Edition names are: Classes.dat, User.dat, and System.dat.

However, sometimes there are some circumstances where user is in need of editing the registry. It may be due to change in default size of registry, configuration change of system and many more. User should keep one thing in mind before doing adjustment in the registry. They must take backup of registry because in case, if any error occurs while modifying the registry then a user has to lost all the data. To be on safe side take back up of registry.

Methods to edit the registry: There are two utilities provided by Microsoft to edit the Registry i.e. Regedit.exe and Regedt32.exe. Microsoft provides different methods to edit he registry.
  • By using Registry Editor
  • By Using Group Policy
  • By using .reg ((Registration Entries) file
  • By using Windows Host Script
  • By using Console Registry tool for windows
Registry Editor: User will use Registry Editor at their own risk as it doesn't assure user to resolve his problem. Registry Editor will do following work
  1. To locate or add any sub tree ,
  2. To locate key, sub key, or value
  3. To change the value
  4. To delete or rename a sub key or a value
One more option provided by Microsoft to edit the registry is use of “Registry Editor Tool”. Tool is named as “Console Registry Tool for Windows”. File associated with this tool is reg.exe.

Windows user interface method: There is one more option to edit the registry i.e. use of “Windows User Interface”. By using this service user can change their system settings easily. Use of Windows user interface will eliminate the need of registry editor.

Group Policy method: Group policy will let user to apply policy settings to computers or users. To implement Group Policy in local group user can use Active Directory Users and Computers MMC snap-in.

Create Registration files: By using this method user can perform changes according to their need. To perform this operation user has to create a .reg file and after creating file run the .reg file on user system to get desired output. To run .reg file manually user can use “logon” script.

Windows Host Script method: User can also edit the registry by using Windows Script Host. This method allows user to run script directly in the operating system. Moreover, also there is facility of creating script by using Windows Host Script methods. User can easily perform operations like read, write of registry keys and values.

Now, there are various option provided to user to edit the registry. User can easily adopt the best method according to their convenience. I hope information provided above has been useful for you.

May 29, 2013

Resolve Outlook 2013 Synchronization Error

We all know that emails are considered as most protected and reliable way to communicate. It will be good practice if user will be able to send email through wireless device. This will surely save their time and make user work fast. Microsoft provides its users a facility of synchronizing their hot mail account with desktop email applications same is true for smart phones, PC’s. May be after doing this user will face underwritten error:

There are too many devices syncing with this account. To sync using Outlook, try removing another device that is connected with this account such as a phone or another computer.”

Reason for Error:
Root cause of this error is synchronization of more than one device with the same account. Devices may be their smart phones, other pc, tablet etc. There is also another reason of this error i.e. the combination of folders present with devices that user is using for synchronization of accounts.



Key of problem

The solution of this problem is straightforward and can be easily resolved. User has to follow two simple steps to solve this problem. Although this solution is temporary, permanent solution will automatically be downloaded on user account. Steps to solve the problem are:
  • Firstly user must fix their Microsoft account
  • Now, configure the fixed Outlook account with new settings.
Step to fix Microsoft account: To fix Microsoft account, user must fill the outlook 2013 sync error form given on following link:
After filling this form Microsoft will contact user with in 24 hrs of query generated. To use outlook 2013 account configure it with POP protocol. Use following method to configure the account
Steps to fix Outlook account with different settings
  • Open Outlook 2013 application
  • Point to file menu tap on Account Settings.
  • A list of email account is displayed to user
  • Now, select the existing email account entitled as EAS(Exchange ActiveSync)
  • Tap on Remove button.
Configure Outlook 2013 account with POP3 Protocol
  1.  Don't close the Window after removing the account.
  2.  Add new email account by clicking on “New” button
  3.  Select the Manual setup or additional server types or proceed
  4.  Now, choose between POP or IMAP account.
 Instructions:
 4(i) Follow the instructions displayed on the Account Settings screen of Internet POP and IMAP,
4(ii) Type name in the Edit Box .This name will be enclosed to recipients.
4(iii) Enter email address in the text box of Email Address.
4(iv) Select Radio Button entitle as POP3 account
4(v) In the Incoming mail server box enter the URL pop3.live.com
4(vi) In Outgoing mail server box enter the URL smtp.live.com
4(vii) Now, Enter user's Hotmail account name in the User Name box
4(viii) Enter password in the Password text box
4(ix) Uncheck the box entitled as Secure Password Authentication and hit on More Settings.
4(x) Hit on Outgoing Server tab and Select the SMTP authentication check box
4(xi) In the Advanced tab choose the check box entitle as encrypted connection (SSL)
Note: Set the port of Incoming Server (POP3) to port 995.
4(xii) Now, use the encrypted connection under Outgoing SMTP server by selecting TLS
Note: Set the port of Outgoing Server to port 25. In case, if user found port 25 is blocked then
Set port to 587.
4(xiii) Click on Ok after Uncheck the box next to Remove from server after 14 days
5 Hit on Test Account Settings placed on the right side of the POP and IMAP Account Settings screen. After performing this step if user found there is no error then user is free to proceed for further process.
NOTE: Ensure by clicking on Test Account Settings whether all information entered in is accurate or not. Perform this step in case if any error occurs.
6 Finish the process by clicking on “NEXT”

By using above mentioned steps user can easily resolve the outlook synchronization error. If user still found this error unresolved then user must contact to Microsoft support.

May 28, 2013

Simple steps to restore Outlook Express Data


It is a good practice to keep a backup copy of your data whether it is a contact information or it is your account details. Backup will help user to maintain their account in case of any accidental data loss. Crucial data which is required to be backed up in Outlook Express are listed below:
  • Messages
  • News Groups
  • Mail Accounts
  • The Address Book
In my previous post, I already explain the methods for how to take backup of all Outlook Express Data. To use that backed up data, it is necessary to store data on your system.

Need of Data Restore: Sometimes users change their machine from old to New. In this case, there is need of re-installation of their desktop email client application. When a user wants to access his information on new system then there is a need to restore the user's account information that was saved in form of backup. User has to just apply the RESTORE process to access the information.

Note: To restore items when you use multiple identities in Outlook Express, you may have to re-create the identities before you follow below mentioned steps. Repeat each step as needed for each identity.

Restoring data is a very easy task as user has to just copy the backup data and restore it to the desired location. Following are the steps to restore precious data to Outlook Express account.

Step 1: Firstly start importing messages from the backup folder
  1. Move your cursor to File Menu point to Import hit on Click Messages
  2. To import from the box choose email -programme and click on Microsoft Outlook Express 5 or 6 then Proceed on NEXT
  3. Now, Open Outlook Express 6 or 5 store directory to import mail messages.
  4. Click OK
  5. Browse to select the Mail Backup folder.
  6. Now click OK and hit on NEXT.
  7. Now, click on all folders then Proceed and Hit Finish.
Step 2: In second step Import the Address Book file
  1. To import Address Book point to File Menu click on Import.
  2. Now, To import text files separated with (Comma Separated Values) click on Import option
  3. Browse to select the Mail Backup folder
  4. After selection of folder click the address book backup.csv file,
  5. Click on Open and then Click on Next
  6. To finish the Process tap on Finish button.
  7. Now, Click OK and Close the application by clicking on Close button.
Step 3: In this step import the mail account file
  1. Point to Tools Menu move to Accounts section.
  2. Click Import option in the Mail Tab
  3. Now, open the Look In box and select the Mail Backup folder.
  4. Import the mail account and click on Open.
  5. To import other mail account repeat the above mentioned steps
  6. Close the application
Step 4: Steps to Import the newsgroup account file
  1. Point to Tools Menu move to Accounts section.
  2. Click on Import option in the Mail Tab
  3. Now, open the Look In box and select the Mail Backup folder.
  4. Choose the news account that user want to Import.
  5. Click Open
  6. To import other newgroup account repeat the above mentioned steps
  7. Close the application.
By using above mentioned steps user can easily restore their data. In, case if these steps do not work then user has to contact Microsoft support http://support.microsoft.com/ for their query solution.