May 29, 2013

Resolve Outlook 2013 Synchronization Error

We all know that emails are considered as most protected and reliable way to communicate. It will be good practice if user will be able to send email through wireless device. This will surely save their time and make user work fast. Microsoft provides its users a facility of synchronizing their hot mail account with desktop email applications same is true for smart phones, PC’s. May be after doing this user will face underwritten error:

There are too many devices syncing with this account. To sync using Outlook, try removing another device that is connected with this account such as a phone or another computer.”

Reason for Error:
Root cause of this error is synchronization of more than one device with the same account. Devices may be their smart phones, other pc, tablet etc. There is also another reason of this error i.e. the combination of folders present with devices that user is using for synchronization of accounts.



Key of problem

The solution of this problem is straightforward and can be easily resolved. User has to follow two simple steps to solve this problem. Although this solution is temporary, permanent solution will automatically be downloaded on user account. Steps to solve the problem are:
  • Firstly user must fix their Microsoft account
  • Now, configure the fixed Outlook account with new settings.
Step to fix Microsoft account: To fix Microsoft account, user must fill the outlook 2013 sync error form given on following link:
After filling this form Microsoft will contact user with in 24 hrs of query generated. To use outlook 2013 account configure it with POP protocol. Use following method to configure the account
Steps to fix Outlook account with different settings
  • Open Outlook 2013 application
  • Point to file menu tap on Account Settings.
  • A list of email account is displayed to user
  • Now, select the existing email account entitled as EAS(Exchange ActiveSync)
  • Tap on Remove button.
Configure Outlook 2013 account with POP3 Protocol
  1.  Don't close the Window after removing the account.
  2.  Add new email account by clicking on “New” button
  3.  Select the Manual setup or additional server types or proceed
  4.  Now, choose between POP or IMAP account.
 Instructions:
 4(i) Follow the instructions displayed on the Account Settings screen of Internet POP and IMAP,
4(ii) Type name in the Edit Box .This name will be enclosed to recipients.
4(iii) Enter email address in the text box of Email Address.
4(iv) Select Radio Button entitle as POP3 account
4(v) In the Incoming mail server box enter the URL pop3.live.com
4(vi) In Outgoing mail server box enter the URL smtp.live.com
4(vii) Now, Enter user's Hotmail account name in the User Name box
4(viii) Enter password in the Password text box
4(ix) Uncheck the box entitled as Secure Password Authentication and hit on More Settings.
4(x) Hit on Outgoing Server tab and Select the SMTP authentication check box
4(xi) In the Advanced tab choose the check box entitle as encrypted connection (SSL)
Note: Set the port of Incoming Server (POP3) to port 995.
4(xii) Now, use the encrypted connection under Outgoing SMTP server by selecting TLS
Note: Set the port of Outgoing Server to port 25. In case, if user found port 25 is blocked then
Set port to 587.
4(xiii) Click on Ok after Uncheck the box next to Remove from server after 14 days
5 Hit on Test Account Settings placed on the right side of the POP and IMAP Account Settings screen. After performing this step if user found there is no error then user is free to proceed for further process.
NOTE: Ensure by clicking on Test Account Settings whether all information entered in is accurate or not. Perform this step in case if any error occurs.
6 Finish the process by clicking on “NEXT”

By using above mentioned steps user can easily resolve the outlook synchronization error. If user still found this error unresolved then user must contact to Microsoft support.

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