How to resolve Outlook Error “Can not create file”?

Outlook email user’s generally facing an error while opening and saving an email attachment in Outlook: "Cannot create file". The root cause behind this error is “Temporary Internet files folder”.

These files are saved on server just because of this, user is not able to do modifications in these files as they don't have administrator permission and result in error.

Error message:

To resolve this problem, Microsoft provides two options to user. Either user can download the software from website or user can fix the problem by their own.

Steps to resolve problem with the help of Microsoft:

It's a simple procedure to resolve the problem, user has to download the software's .exe file and run the file simply and must follow all the instructions present in the “Fix it Wizard”.

Remarkable Point:

• Instruction manual is provided in English. If user wants to follow different language then user can choose different languages.

• May be user is not able to download this software on system. Not to worry! User can save this software in any hard drive or CD and install software on the affected system.

Steps to resolve problem manually:

In this process to save temporary files Outlook will use folders entitle as:

“temp” folder. Problem can be fix by doing modifications in Windows Registry key. Remember while doing modifications in windows registry make sure user has a backup of their register because any wrong step will lead to re installation of Operating system.

For user's of Outlook 2000

• Open Registry Editor
• Now, Locate the registry key:
• After allocating registry key hit on underwritten link:

HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security\Outlook SecureTempFolder

• In case, if user's MS Outlook is configured with terminal server then use the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\TerminalServer\Install\Software\MICROSOFT\Office\9.0\Outlook\SECURITY\OutlookSecureTempFolder

• To modify or edit registry open the Menu and apply Edit Command
• After applying Edit command click on Modify
• Now, Enter the underwritten value:

Value data: Path and name of the folder that you want to use

• Now, Exit Registry Editor.

For user's of Outlook 2003

• Go to My Computer
• Targets drive C and do double click.
• Point to File menu click on New and then proceed for Folder.
• Give the folder a name as “temp0”.
• Come to start option
• Point to Start hit Run
• In the text box type text as regedit, and proceed
• Locate the registry key and Click OK:
• HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\
• Now, open the right pane and do double click on Outlook Secure Temp Folder.
• Now. Open the field entitle as Value Data field
• Enter the following text: type C:\temp0\
• Close the Registry Editor and restart computer.

For user's of Outlook 2007

All above procedure is same for Outlook 2003. Difference lies between only Locations of registry. i.e

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security

For user's Outlook 2010

• Go to My Computer
• Target drives C and do double click.
• Point to File menu click on New and then proceed for Folder.
• Give the folder a name as “temp0”.
• Come to start option
• Point to Start hit Run
• In the text box type text as regedit, and proceed
• Locate the registry key and Click ok:
• Locate and then click the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security\

• Now, open the right pane and do double click on Outlook Secure Temp Folder.
• Now. Open the field entitle as Value Data field
• Enter the following text: type C:\temp0\
• Close the Registry Editor and restart computer.

Aforementioned steps will easily resolve the error. If the user still found the error then user has to contact Microsoft customer support to resolve the error.