How to make Hyperlink work in MS-Outlook, if it refuses to open?

Email application works as an interface between receiver and sender to pass information. MS Outlook is one of the most famous email application client existing in the market. Its new version Outlook2013 extensive and vast features (face book connectivity, hyperlink creation, attachment reminders etc.) makes it famous among the users. But when I was using Outlook & try to open hyperlink then I encountered an error message i.e.

“This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk.”

When Outlook user’s click feverishly to open the link attached within the email, they get disappointed as Outlook gives no response to their query & shows above error message. This is the most irritating situation, I guess! This situation makes user thinks this is the fault of Outlook, but let me clarify that this is not the Outlook error. Following are the common reasons behind this error message:

• Error in registry keys or
• In appropriate installation of Internet Explore
• Corruption in Internet Explorer Possible cause

Solution to resolve this error:

Microsoft describes two ways to resolve this error:

• By Resetting the Internet Explorer settings.
• By Import and exporting registry keys from another computer.

Steps to Do Editing in Internet Explorer Settings:

For Newer version of Internet10:

• Open Internet Explorer and move to Tools option and click on Internet Options. Hit Advance Tab and choose Reset Settings.
• Now, select the checkbox entitle as “Delete personal settings”
• Click on close the window and restart browser.
• Repeat the first steps and move to Programs tab and select button Set programs
• Set Microsoft Outlook as your default program.
• Choose Internet Explorer by scroll up again to default programs list
• Close the application

For Internet Explorer 8

Start Internet Explorer.

1 Point to Tools menu chooses Internet Options.

2 Move your cursor to “Advanced tab” and choose “Reset”.

 

3 Choose Program Tab and click on Set Programs

    

4 Now choose MS-Outlook as default program and hit OK

Steps to Import and Export Registry Key from other computers

Export the Keys

1. Point to Start Menu click on Run

 

2. Type regedit in the Open Dialogue box and proceed to next step

 

3 In the next step point to locate the registry key value as highlighted in the fig shown below:

4 Now, move your cursor to the File menu in the Registry Editor and target on Export 

 

5 After clicking on Export save the location address of file.

NOTE: All registry files are saved on user’s hard disk or floppy disk

6 Now, enter the desired file name to save the file and exit the Registry editor.

Import the Keys

1 Firstly copy the registry key to the affected computer and do double click on .reg file

User will receive the following error after doing this

For Windows 7 users:

“Are you sure you want to6 Now, enter the desired file name to save the file and exit the Registry editor.

Import the Keys

1 Firstly copy the registry add the information in drive: location file was copied to\file name.reg to the registry?”

For Windows 8 users:

“Windows 8 - Adding information can unintentionally change or delete values and cause components to stop working correctly. If you do not trust the source of this information in C: Users\<your logon>Desktop\regkey.reg, do not add it to the registry.”

2 Target OK to terminate the process

Now verify the default value of “HKEY_CLASSES_ROOT\.html” this key is html file

1 Point to Start Menu clicks on Run and Type regedit in the Open Dialogue box and proceed to next step

 

2 Now, do click on under shown registry value

3 After clicking on the value entitle as “String (Default) is "html file” check whether it’s an html file or not

 

4 Do right click on file and chose option modify

 

5 Now, Enter the file value in data box.

6. After entering the values click Ok and exit the registry editor.

It is advised to do modifications in registry carefully as a little mistake leads to heavy loss of crucial data. However, if still error occurs then user must contact to Microsoft support.