Steps to synchronize lotus notes application with Smart Phone (Android)

A lotus note is the email application designed by IBM. Most of business user's use lotus notes as a PIM (Personal Information Manager) to manage their emails, calendars etc. IBM designed a software to synchronize user's lotus notes account with their smart phones (Android) named as “Lotus Notes Traveller”. This software is easily available absolutely free of cost & can be downloaded from the website of IBM. Here is the full overview of Lotus Notes Traveller:  

Step 1: Start your Android application

Step2 : Press the "Menu" > Tap "Settings" >”Applications"

Step3: Click on configure Android & install lotus notes application

                          

 

Step 4: Now, Agree to Lotus Notes Terms & Conditions proceed to “Next” & Click on “Continue”.

Step 5 Now user needs to enter user name & password of lotus notes application along with server address. After that click on Next

Step 6: Now click to install the lotus notes traveller application

                                   

Step7: After installation completes, Click on Open to activate the device Administrator

Step 8: After Activation, Now user can sync contacts along with Mail and Calendar & press OK.

Add Info: - Contacts on your device must be merged with the Contacts on your Lotus Notes account. Although Contacts syncing is an optional process, you can also look up contacts in the Lotus Notes directory without Syncing Contacts.

Step 9: Now, the entire icons associated with Lotus applications will now be available on the Applications menu.

Step 10: Now, Tap on Lotus mail to see Inbox & in case if user is not able to see Inbox & receive a message then user must sync for that folder by point to “Menu” then select “Sync Now”

  

Step 11: - By default only user inbox is synchronized. To synchronize other folder tap on Show Folder & select Sent. 

Step 12: Make sure your Sent items are subscribed & in case if they are not subscribed you need to add them by point on Menu > Subscribe.

 Step 13 Now, After subscription user will be able to save message from server

Step 14 Now, user can also send, receive & compose message

By using lotus notes traveller application user can easily access their lotus notes email account & can save their valuable & precious time.

Troubleshoot “cannot open the Web Navigator Database” error in Lotus Notes

Lotus Notes is designed by IBM as a desktop e-mail client application used for business purpose. All Lotus Notes files are handled by a server named as “IBM Domino”. This email application stores all our information in form of NSF files such as BookMark.NSF, Busytime.NSF, Headline.NSF, and Perweb.NSF” & all these NSF files have their own functionality & significance but here, I am discussing in brief about the Perweb.nsf file.

Perweb.nsf:- This Notes Data Directory file is extended as “Personal Web Navigator database” responsible for storing web browser information as well as previously viewed pages by user’s. These databases are also used as resource cache as they improve the response time & also provides user's the facility of downloading the web pages in offline view e.g.:- c:\notes\data\perweb.nsf.

Perweb.nsf file issue

As a lotus notes user, when user accept any message in form of HTML & tries to open the message, sometime user is unable to do so and also images rooted in HTML message have a “red X” mark in place of every graphic. A pop up window appears & shows the message “Can not open the Web Navigator Database”. This situation gives you a clear warning about the corruption of local Perweb.nsf file.

Remedy: - The solution of this problem is so simple. User has to simply delete the Perweb.nsf file and recreate the file to enjoy the services. Steps to check whether database is corrupted or not:-

To check Location of document: - Check the Location of Document by Open your Internet browser i.e.

1. Internet Browser is with Notes.
2. Retrieve/Open pages from Workstation.
3. Now, Point to Advance Tab in basics section.
4. Check for Load Image settings whether it is “Always” or not.

As a user, if you are using proxy server or a port in Internet browser, first make sure that your Lotus Notes Locations settings are same as the settings of proxy server.

To Check Settings in Internet Browser:-

• Go to Internet Options
• Proceed to connections
• Check LAN Settings

To Check Settings in Lotus Notes Location settings:-

• Open Basic Tab
• Go to Proxy Configurations.

If these settings are ok then check Advanced/Web Retriever tab:

If it is also ok then perweb.nsf database gives the indication of corruption. There are two methods of recreating the Perweb.nsf file either user will use the template named as perweb50.NTF or recreate it manually.

Following are simple steps to recreate the Perweb.nsf file:-

Steps to rebuild the perweb.nsf

• Firstly, shut down your Lotus Notes client application.
• Make sure about per web template file named as PerWeb50.NTF is existing or not in the “Data folder” if file doesn’t exist then copy it over from another workstation
• Now ,after performing above step rename your perweb.nsf to perweb.old
• Start your Lotus Notes client application.
• Now, Edit current location document by changing the Internet Browser settings to "Notes" & try to open web page in the Lotus Notes Browser. This step will create new database "Perweb.nsf”.
• Now open your Lotus Notes web browser & go to Actions/Internet options point to “Presentation page”.
• Change the settings of MIME to Rich Text & HTML.
• Edit your current location document by again changing the Internet Browser settings to "Notes with Internet Explorer”.
• Try to open the received mail again.

By using these steps, user will troubleshoot the “Cannot open the Web Navigator Database” error.

How to migrate Outlook Hot Mail connector features to MS Outlook 2013?

Outlook Hot Mail connector is a Microsoft tool used to synchronize Hotmail accounts with Outlook. Synchronization helps you in accessing your data from anywhere & also keeps you up to date. In Outlook 2010, while you connect Outlook with hotmail account as well as features, there is need of hot mail connector, and you have to upgrade its account and other features manually, this is very time consuming & tough process.

Microsoft sort out this problem in outlook 2013 by eliminating the need of “Outlook Hotmail Connector”. When we configure our hotmail account with Outlook 2013, it automatically upgrades our hotmail accounts as well as features by using EAS (Exchange Active Synchronization). Outlook 2013 uses its last e-mail address used by the user to receive & send the message & complete the process. However, still there are few features that user have to migrate manually like tasks, journals, notes etc as they are imperative for future use. I am explaining here steps to migrate journals, Tasks & Notes manually:-

Steps to Migrate:

A. In the first step exports your journals, Tasks & Notes to an Outlook Data file (.pst) by following the underwritten steps:-

1. Go to File & open Import/Export
2. Tap on Export a file & click Next
3. After exporting file click on Outlook Data File (.pst) & hit Next
4. Select your mail box which you want to export by clicking on Name & E-mail address & go to NEXT

Info: - First make sure, your Include sub folders box is checked to export everything in your account, including mail, calendar, contacts, tasks & notes. Also remember user will able to export one account at a time. To export multiple accounts, repeat these steps again after completion of exporting one account.

5. Browse location to save Outlook data file (.pst), Click OK after saving
6. If you’ve already used export before & the previous folder location and file name appear. User must type a different filename before clicking OK.
7. If you are working under Options to export an existing Outlook Data File (.pest), you must specify the operation to perform when exporting items that already exist in the file.
8. Hit Finish.

ADVICE:-

Always apply password to newly created Outlook Data File (.pest) otherwise Outlook start the Export immediately. To apply password to newly created PST file, fill the credentials then, Create Outlook Data File, dialog box appears & hit OK. Now enter the password in the Outlook Data File Password dialogue box & Click OK.

If existing Outlook Data File (.pst) is already password protected & user want to Export that file then users have to simply enter the password in Outlook Data File Password dialog box and hit on OK.

B. Now, Import them in to Outlook 2013 by following underwritten steps:

1. Go to File & open point to Export click on Import/Export this will open the Import & Export wizard.
2. From another program or file choose the option IMPORT & go to NEXT
3. Select your Outlook data file (,pest) & proceed to browse the .PST file which you want to import
4. There are various duplicates files present choose the Options to select the file & hit NEXT.
5. While created PST file in above steps if user apply password to the Outlook data file then fill the password & click on OK.
6. Don't need to change the default settings. User just set the options for importing items.
7. Finish the process.

ADVICE: -

Sometimes, user needs to import or restore only a few items from .pst. For this purpose, Open the pst file & then move to the Navigation Pane & then drag the items from Outlook Data File folders to their existing Outlook folders.

C. In the final step, use CtrlC & CtrlV command to copy and paste the individual items that you require in to the Hotmail/Live account.

By using above steps, user can easily convert outlook hotmail connector features to Outlook2013.

Effective steps to repair Outlook Data File (PST) in Outlook 2013 using Inbox Repair Tool

E-mails are the most protected & trustworthy application used for message passing in IT & Business world. Although there are different email clients existing in the market but most commonly used application is Outlook as it provides us good features like social network connectivity, attachment reminder & many more. Every outlook user must be aware that their account information like e-mails, tasks, journals, calendars etc is saved in a PST file. But what if your PST file got damaged?

There are various reasons of PST File Corruption:

• Power Failure
• Virus Attack
• Improper System Shut Down
• Direct log out from Outlook
• PST File Size Exceeds

When PST files got damaged than you may lose your fundamental information. To diagnose the trouble, Microsoft provides a free utility named as scanpst.exe. There is no need to install this tool individually because when you install Outlook 2013, it automatically get install with it. This tool sort out the problem by read-through the data file structure & in case if there is any error occur in data file structure, scanpst.exe tool will reform them & rebuild the headers for outlook.

Steps to Repair Outlook data files (.ost & .pst)

• Close your Outlook Application.
• Open the drive in using Windows Explorer addressed as drive: \Program Files (x86)\Microsoft Office\Office15 folder.

Info: - Program Files (x86) is a substitute for user of 64-bit version of office or a 32-bit version of Windows

1. Now, open Scanpst.exe and tap two times on it.
2. After tapping a text box appears asking for name of file you want to scan. Enter the name of the Outlook Data File (.pst) in the text box & start Browsing.
3. For specification of scan log options tap on Options & select appropriate option.
4. Hit Start.
5. Check whether errors are found or not, then start the repair process to fix the errors.

A backup file is created during the repair process. To change the default name or location of backup file which is created during repair process, use following steps:-

• Enter name of backup file box
• Enter a new name
• Click on Browse & select the file

6. Click Repair.

7. for proceeding further Start Outlook application first.

8. Now open the profile associated wit your Outlook data file that you are trying to repair.

9. Press Ctrl+6 to open the folder list view in the Folder Pane.

      

       Now, Check for your 'recovered personal folders' in the folder pane. This folder contains your 'default outlook folders' or a 'lost & found folder'. You will find your recovered folders are usually empty; actually it is a rebuilt .pst file. Location of recovered items is 'Lost and Found folder'. To drag the items in the Lost & Find folder, create a new .pst file and after completing the moving items process, remove the Recovered Personal Folders (.pst) file including lost & found folder.

If Inbox Repair tool get failed to repair data:

May be you are not aware that by default, Inbox repair tool creates a .pst file with same name but the file extension is different. File extension is .bak & storage location for .bak file is same as the location of original PST file. In case, Inbox Repair tool failed to recover items then you can recover them from the .bak file. To recover that data open your original PST file and follow the few steps:-

• Firstly make a copy of .bak file
• Entitle the file name with a .pst extension e.g. (bak.pst).
• Proceed & Import the bak.pst file
• Move unrecovered items to the new .pst file created by you.
• A copy of the log file is saved to the same folder as the .pst file

By using above steps, you can repair your PST file easily and prevent your valuable data from corruption.

Solution to Open EML Files in MS-Outlook 2007

EML files are designed to open with Windows Live mail. Now a day’s Outlook becomes famous among  business users as well as IT users as it provides us facility to store our information on our local disk. This feature is not avail in Windows Live Mail. That's why most of user's decide to change their email application from Windows Live mail to Outlook. A big problem occurs when a windows live mail user wants to open his EML file in Outlook but unable to do so as MS-Outlook does not support EML file format.

Microsoft solves this issue by providing Outlook 2007 post-Service Pack 1 hot fix package. This package is easily available on Microsoft Site. You have to download the hot fix package and activate it. To enable hot fix registry package, you have to modify the registry that may be difficult because if you apply any command in incorrect manner, it will lead to serious problem of data loss. So it is advised to backup your registry so that if any error occurs, you can restore them.  

  

How to Activate Hot Fix

To activate this hot fix, follow these steps:

 Close your Outlook 2007 Application.

 Now, Start Registry Editor

   

  If you are using Windows Vista Follow these Steps

       Click on Start button of windows

       Open your Search box 

       Type regedit and Tap ENTER.

   

 User Account Control permission: - If you are sanctioned for an administrator password or confirmation then type your password, or click Continue.

   If you are using Windows XP

1.       Start your windows or

2.       Apply Run Command

3.       Open your search box & type regedit

4.       Now, Locate & Select the following registry sub key:

 HKEY_CLASSES_ROOT\Microsoft Internet Mail Message\shell\open\command

5.      Apply Right-click command & Modify.

6.      Type following  "%Program Files%\Microsoft Office\Office12\OUTLOOK.EXE" /eml "%1"

7.       Tap OK.

8.      In File menu, Click on Exit to Close Registry Editor.

After activation of hot fix package, you can use following steps to open the .eml file

Note: - Need not to implement the previous registry data if you use underwritten command-line to open .eml files.

ü  Open your Command Prompt window.

ü  If you are a user of Windows Vista,

ü  Hit on Start button of windows

ü  In Start Search box type command prompt,

ü  Tap ENTER.

        User Account Control permission

        If you are prompted for an administrator password or confirmation, type your password, or click Continue.

        In Windows XP,

·         Move cursor to Start button & Click Run,

·         Apply cmd command in the text box & Tap Enter

·         Now Type "%Program Files%\Microsoft Office\Office12\OUTLOOK.EXE" /eml"<PathToEmlFile>", and then press ENTER.

If you are using Windows Vista

ü  Click on Start button

ü  Move cursor to All Programs & Click on Accessories

ü  Now click Run.

ü  Apply cmd command & Enter.

 User Account Control permission    If you are authenticates for an administrator password or      confirmation, types your password, or click     Continue.

 Type "%Program Files%\Microsoft Office\Office12\OUTLOOK.EXE" /eml "<PathToEmlFile>", and then press ENTER.

Now, check whether the problem is fixed or not .If your issue is not resolved then you can use third   party converter tool to fix this issue.

Errors & their solutions to use earlier version of MS Outlook with Outlook 2013

Microsoft introduced a new exciting feature in MS Outlook 2013 named as ‘Click to run feature. With the help of this feature, you can easily open the earlier version files (2007 & 2010) in coexistence with MS-Outlook 2013 on the same machine. The functionality of this feature (Click to Run) is based on streaming & virtualization technologies. Before going on further, we must be aware of these two terms ‘Streaming’ & ‘virtualization’ technology. Let’s have a look:

Streaming: - The contribution of advance computer programming languages and operating systems has made IT sector work easier by producing & running application code. Streaming technology is designed to perform a particular function by running specific part of a program at any instance to produce output. This minimize the requirement of installing whole program on a system as it is already a part of program which is delivered over the networks in form of piece code.

Virtualization: - Virtualization technology provides encapsulation between application software & fundamental operating system on which program is executed. In virtualization, all computing resources are distributed with dynamism in real time.

If you are using any authorized device and want to access applications from anywhere that is available on that device, you can do it easily just because of virtualization . Virtual applications can seal user settings in each mode whether they are off line or online. By using these two technologies, user is now able to run different products or versions of same software side by side on the same computer.

Subsequent issues that may arise when previous versions of MS-Outlook (2007 & 2010) are used with Outlook 2013:-

• Searching Compatibility:

Instant Search diminishes the trouble involved in searching emails from cluster of emails present in our mailboxes. Instant Search feature of MS-Outlook 2013 will be dominant if previous versions of MS-Outlook are used along with 2013. Outlook 2013 should be in running condition to avail benefit from this .In other words user's of earlier versions of Outlook will easily use Instant Search feature with coexistence in Outlook 2013.

• Files Send & Receive Issue for programs other than outlook 2007 & 2010: -

Sometimes user faces an error “The client operation failed” while sending emails using Outlook 2007 & 2010. This issue usually occur when sender sends a file from another program by using the options such as:-

• Go to desktop and try to send any saved file from desktop
• Do right click on
• Tap to ‘Send to’ option
• Click on Mail recipient

To send file of previous version by using new version, first ensure that new version is in running state.

Solution to the above issues: - To sort out the receiving & sending problem, you must check Outlook 2013 is in running mode. It is also advised if you are using Outlook 2013 then there is no need to keep the previous versions installed, its better to uninstall them.

Steps to do so:

• Move to Control Panel.
• Point to Programs option.
• Select ‘uninstall a program’ option to remove the earlier version installed on your system.
• Open Programs & Features window to select the version to be removed.
• Click on uninstall.
• Open your office setup & follow instructions to remove office.

It's good to use multiple versions of MS Office on the same computer but it will be more advantageous if you use it for a short period of time. After installation of Office 2013, just remove the complete earlier versions and take the benefit of better Outlook performance.

How to configure your Webmail Account to Outlook 2013

In our daily routine, we face the problem of slow internet connection, network failure, no access to internet and we are no longer being capable to fetch or send email. These circumstances force us to search for a solution to sort out this problem. We can easily figure out this dilemma by configuring our Gmail IMAP account with Outlook as we all know it is a desktop application & there is no need of web access to execute particular operation. For a web mail account, we need a browser to run application while for desktop application there is no need of such type requirement. One more advantage of doing this configuration is that user will also be able to accumulate its web based email on their local computer & can save important email.

In the new version of Outlook 2013, user will routinely get notifications of new email received in their inboxes, In fact user don't have to wait for finishing point of process to use Outlook. Although there are various web mail applications like yahoo, Gmail & many more, I am considering Gmail here. We all know email application uses protocol such as POP3 & IMAP to complete function simultaneously. Let's have a look of these protocols:

IMAP: - IMAP is Internet Mail Access Protocol used to access email on a remote server without any need of downloading them on your local hard disk. IMAP supports for both online as well as offline mode of operation. The latest version of IMAP protocol is IMAP4.

POP3:- POP3 is acronym as Post office protocol used by local email clients to retrieve mails from a remote server. POP3 allows you to download your emails on your local machine.

Here, I am discussing Steps to configure your Gmail account with Outlook using IMAP.

1 Log in to your Gmail account

2 Go to settings & point to Forwarding POP/IMAP enables your IMAP settings in IMAP access & save changes

3 Now, head towards Outlook to open your Outlook 2013 Account

4 Select the Account settings & open your Outlook account set up & choose POP or IMAP setting by clicking on radio button Yes. Here, I am choosing IMAP 

 5 After Clicking on IMAP radio button add account set up wizard open requesting for your login information (Gmail account) .Enter the credentials and hit on next tab.

6 After Clicking on Next, your Gmail account is configured with outlook.

7 Now, you will be able to open your outlook 2013 account in Gmail inbox.

In this way, you can configure your Outlook account with Gmail to work without interruption of web access. By doing this, you will be able to coordinate only your emails not your Gmail calendars & contacts.

Necessity to create additional Outlook data file (PST) in MS-Outlook 2013?

OST and PST files both are outlook data files & used to save all Outlook mailbox data and information. OST are expanded as off line outlook data file used to work in off line mode. PST Files was introduced with outlook version 2003. Let's discuss about PST file in brief:-

PST: - PST is expanded as Personal Storage Table. It is created automatically when the user starts configuring IMAP or POP3 account with Outlook. These files are used without Exchange & store all our mailbox information like (journals, tasks, calendars, to -do-list) etc. The storage location of these files is our local disk that helps us in reducing the size of our mail boxes.

The Storage location of PST in Outlook 2013 is:-

Documents/Outlook Files Folder

Factors that demands to an additional PST File are:-

• File attachments that you don't need on regular basis need to be saved separately.
• On-line mail box storage capacity gets exceeded
• Older message needs to be saved or backed up
• To save new email & messages in RSS feed.

Method to create Additional Outlook Data File (PST)

• Tap Home & Open New group
• Click New Items & Point to More Items
• Now click Outlook Data File.
• A Dialog box named as ‘Create or Open Outlook Data File’ appears
• Go to File name box & Type the desired PST file name in the Outlook Folder Pane for the PST file to be created
• Hit OK

If you want to apply password to your PST file then use following steps:

• Go to Password section,
• Write the desired password in the ‘Password’ and ‘Verify Password’ text boxes.

NOTE: If you set the password for PST File then you have to enter the password to open your PST file. You must memorize your password because in case you forget password then noone have right to use your password. In this case, your email administrator and service provider also can't help you to recover information stored in your data file (PST).

Condition: - In case the user access its outlook account from multiple computers or devices then he/she must be sure about one thing that all the moved messages in outlook data file is saved on same computer from where they want to access file, otherwise user will not be able to access data file. Either you are using Outlook as a home user or business user it doesn't matter, what matter most is outlook data file location.

To keep/ save more and more data make additional PST files and save them to your desired location or any secondary storage device so that you can use them as backup or archive files. These file can be used to restore the stored mail data or if any data loss situation arises.

Convenient Solution to fix oversize OST File Issues

In earlier versions of MS-Outlook (2002 or before), there was a predefined maximum size of OST files that was 2 GB. As a regular user of MS-Outlook email application, we receive lot of emails including attachments & this makes OST file size very heavy. As the size of outlook files get increased, it also affects the Performance of MS-Outlook. It is also possible that due to large size of OST file, user will encounter problems in receiving and sending emails from their Outlook account & may also face OST File Corruption.

The suitable solution to fix oversize OST File is to compression of OST file.

Mis Conception: To reduce the size of OST file, users usually delete unwanted emails from their accounts or empty the space but they are not aware of the fact that deleted unwanted emails still remain in their deleted items folder or in OST file.

There are the two ways of compressing large size OST file i.e.

1. Manual compaction 
2. Automatic background compaction

 NOTE: - It’s not necessary that compacting process will remove all the free space from the file. It leaves either 16 KB or 4% of the file size before compacting. For compaction, file must meet the following criteria.

1. The file must be 16 KB or larger.
2. The file must have at least 16 KB of free space since the last time that you compact it.

Manual Steps to Compact OST File

For user's of Outlook 2003 & earlier version

• Start your Outlook Application and go to tool menu.
• Select your E-mail Account. 
• To change existing e-mail account taps on view and proceed. 
• Move to Microsoft Exchange Server & click on change. 
• For further compaction process Click on More settings & go to Advance tab. 
• Choose Off line Folder File Settings in advance Tab. 
• Now click on compact or when operation finished tap twice on OK button. 
• To finish compaction process completely taps Next & Finish.

For user's of Microsoft Office Outlook 2007 

• First step to perform compaction is to empty the deleted items folder. 
• Point to Tools menu Select Account Settings.  
• Now select Microsoft Exchange Server & hit the Change button.  
• Go to More Settings and select Advanced tab,  
• After choosing advance tab select Off line Folder File Settings.  
• After selection of off line folder file settings Click on Compact Now. 

For user's of Microsoft Office Outlook 2010

• Firstly Clean your Deleted Items folder by deleting unwanted data from your delete item folder items
• In the Ribbon go to file tab and Select Info tab in the Menu. 
• Point to Accounts Settings tab Tap on Account settings. 
• Now select Microsoft Exchange Server & Click on Change. 
• Select More Settings & go to Advanced tab. 
• Select Off line Folder File Settings. 
• Start compaction  

Automatic Background Compaction:- This process run ideally in the background after meeting following conditions.

• Running Outlook.
• Your computer must free from other CPU-intensive tasks (Copying or downloading files)

These above mentioned steps are valid for Outlook 2003, 2007 & 2010 to compact OST file. For new version of Outlook, there is no need to compact OST file, as it is automatically compressed by 40 % of its original file size.